Getting started
- App walkthrough and first-use guidance
- How to create contacts and record visits
- How profiles change visible fields and labels
Help & Support
Support resources for VisitKeeper
This page is the starting point for VisitKeeper support and documentation. More guides are being added as the product grows, but you can already use this page to understand where help content is headed and how to reach our team.
Documentation priorities
These are the topics that should be added first so testers and early users can get help quickly without guessing how features are meant to work.
Maps, addresses, and location
- Long-press to add a contact on the map
- Correcting a bad GPS capture
- Adding contacts with addresses in another country
Scheduling and follow-up
- Tracking time and visit history
- Setting calendar events
- Managing recurring visits and follow-up cadence
Planned guides and explanations
Support content will expand into practical walkthroughs that help people use VisitKeeper confidently in the field.
Using what3words effectively
An explanation of what3words, when it is useful, and why it can help in places where a standard street address is incomplete or unavailable.
Working with international addresses
Guidance for entering contacts when address formats vary by country and when pinned map locations may be the better starting point.
Map-based contact workflows
How to add a contact directly from the map, review saved locations, and keep visit context tied to where work happens.
Calendar and recurring visit setup
How to create reminders, schedule recurring visits, and maintain continuity for ongoing follow-up work.
Data quality fixes
How to update a bad location capture, correct details after a visit, and keep records meaningful without creating confusion later.
Release notes and updates
A place for upcoming build notes, changes, and known issues so testers know what has changed between releases.
Need help now?
If you run into a problem, have a question about current behavior, or need clarification while testing, email our team directly. Documentation is expanding, but support is already available.